Privacy Policy

At Starring Amanda Congdon (“we,” “our,” or “us”), accessible at https://starringamandacongdon.com, we place your privacy and data protection at the forefront of our operations. We are fully committed to safeguarding your personal information with transparency, accountability, and integrity. This Privacy Policy outlines how we collect, use, share, and protect your personal data when you engage with our website and services.

1. Commitment to Privacy and Data Protection

We are dedicated to protecting your personal data in compliance with all applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Our objective is to deliver service excellence while maintaining the highest standards in data stewardship.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all personal information collected through our website starringamandacongdon.com and associated services. For purposes of applicable data protection laws, we act as the “data controller,” which means we determine the means and purposes of processing your personal data.

3. Categories of Data Processed

We may collect and process the following categories of personal information:

A. Usage Data
Information about your interactions with our website, including your IP address, browser type, pages visited, time and duration of visits, referral data, and session analytics.

B. Account Data
Identification details you provide when registering for an account, such as your full name, billing/shipping address, email address, and telephone number.

C. Profile Data
Information relating to your preferences, behavior, browsing patterns, purchase history, and user-generated content on or through our website.

D. Communication Data
Records of any inquiries, support requests, feedback, or correspondence you send to us, including metadata about communications.

E. Technical Data
Data derived from your devices, including device identifiers, screen resolution, operating system, system settings, and browser configurations.

F. Transaction Data
Details related to purchases or transactions you perform with us, including billing data, shipping information, and partial payment details (note: we do not directly store full credit card numbers).

G. Preference Data
Information regarding your marketing preferences, language choices, communication settings, and product interest areas.

4. Legal Bases for Processing

We rely on various legal grounds for processing your personal data, consistent with GDPR requirements:

– Consent: where you have actively given us permission (e.g., to receive marketing emails).
– Contractual Necessity: to fulfill our obligations under any agreement with you, including provision of services and delivery of goods.
– Legitimate Interests: to pursue our business operations in a manner that does not override your fundamental rights and freedoms (e.g., analyzing usage to improve services).
– Legal Obligation: to comply with obligations under applicable law, such as tax and accounting requirements.

5. Your Data Protection Rights

Under GDPR and other privacy laws, you have specific rights that include:

– Right to Access: You may request access to the personal data we hold about you.
– Right to Rectification: You may request corrections to inaccurate or incomplete data.
– Right to Erasure (Right to Be Forgotten): You may request deletion of your personal data, subject to legal limitations.
– Right to Restriction: You may request restrictions on the processing of your data under certain circumstances.
– Right to Data Portability: You may request the transfer of your data to another data controller in a commonly used format.

To exercise any of these rights, please contact us at [email protected].

6. Security Measures

We implement and maintain appropriate technical and organizational safeguards to secure your information against unauthorized access, disclosure, modification, or destruction. These include, without limitation:

– Data encryption and secure communication protocols (SSL/TLS)
– Controlled access to personal data via authentication
– Regular data backups and disaster recovery systems
– Staff training on privacy and data protection principles

7. International Data Transfers

If you are located outside the United States, your personal data may be transferred to and processed in countries that may not provide the same level of protection as those in your jurisdiction. Where such transfers occur, we use approved contractual clauses or equivalent safeguards recognized by the European Commission and other applicable regulatory bodies to ensure adequate protection of your information.

8. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations. Specifically:

– Usage, Technical, and Profile Data: Retained for up to 24 months for analytics and diagnostics
– Account and Communication Data: Retained until your account is closed plus 6 years for legal defense
– Transaction Data: Retained for 7 years to comply with accounting laws
– Preference Data: Retained until you withdraw your consent or adjust settings

9. Cookie Policy

Our website uses cookies and similar technologies to enhance user experience. The types of cookies we use include:

– Essential Cookies: Required for basic functionality and security of the site
– Functional Cookies: Enable advanced features like language preferences
– Analytical Cookies: Help us understand visitor interactions and improve performance
– Performance Cookies: Facilitate faster loading times and optimized navigation

10. Cookie Management and Legal Compliance

Upon visiting starringamandacongdon.com, you will be prompted to consent to non-essential cookies. You may adjust your cookie preferences at any time through your browser settings or our Cookie Preference Center. Our use of cookies complies with both EU GDPR and California CCPA requirements, and we honor browser-based Do Not Track (DNT) signals where technically feasible.

11. Children’s Privacy

We do not knowingly collect, use, or share personal information from children under the age of 13. If we become aware that we have inadvertently gathered data from a child, we will take immediate steps to delete such information. Parents or guardians who believe their child has provided us with personal data should contact us directly at [email protected].

12. Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy at our discretion. Any significant changes will be communicated through appropriate channels. Continued use of the website after such updates constitutes your acknowledgment and acceptance of the revised policy.

13. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how we process your personal data, you may contact us at:

Email: [email protected]
Website: https://starringamandacongdon.com

We strive to adhere fully to applicable privacy regulations including GDPR and CCPA. For any further inquiries regarding your data rights, privacy practices, or this policy, please reach out to our team at [email protected].